Money-Back Guarantee

Lose weight during your guarantee period or get your money back.

This is a real guarantee with real conditions. Read them before you start, because the registration, videos, and dates matter.

Follow the steps below, and if you haven't lost weight by the end of your applicable 30-day or 90-day guarantee period, we'll refund what you paid for the covered Products.


What's covered

This guarantee applies to qualifying Orders shipped to the United States or Canada on or after 3 August 2026 that contain:

  • a 90-day supply of Meal Replacement Shake;

  • a 90-day supply of Shred; or

  • a 30-day supply of the Guaranteed Weight Loss Stack, containing both Shred and Meal Replacement Shake in the same Order.

The 30-day guarantee applies only to the Guaranteed Weight Loss Stack (Shred and Meal Replacement Shake in the same Order) shipped to the United States or Canada.

To qualify for the 30-day Guaranteed Weight Loss Stack guarantee, both Shred and Meal Replacement Shake must be purchased together as part of the same qualifying Guaranteed Weight Loss Stack Order.

Purchasing either Product individually does not qualify for the 30-day guarantee.

This guarantee applies to qualifying Orders shipped to the United Kingdom on or after 3 August 2026 that contain a 90-day supply of:

  • Shred

This guarantee applies to qualifying Orders shipped to Australia or New Zealand on or after 22 September 2026 that contain a 90-day supply of:

  • Shred

The Money-Back Guarantee is not currently available for Orders shipped to any other country unless expressly stated otherwise by Tradesman Nutrition.

For a 90-day guarantee, a 90-day supply means either the 90-day option purchased in one Order, or a subscription that delivers consecutive qualifying Orders covering the full 90 days.

A single box on its own is not enough Product to complete a 90-day guarantee within the timeframe allocated.

If you choose to qualify for a 90-day guarantee through consecutive subscription Orders, you must purchase and receive enough eligible subscription Orders to complete the required 90-day supply.

You may cancel your subscription at any time, but cancelling before purchasing and receiving the full qualifying 90-day supply may make you ineligible for the guarantee.

For the United States and Canada 30-day Guaranteed Weight Loss Stack, one qualifying Order containing both Shred and Meal Replacement Shake as part of the Guaranteed Weight Loss Stack is sufficient to qualify for the 30-day guarantee.


The promise

Buy a qualifying supply, take the covered Products every day as directed for your applicable guarantee period, activate your guarantee by submitting your before video within the required timeframe, and complete the starting and finishing weigh-ins described below.

If your finishing weight is the same as or higher than your starting weight at the end of your applicable guarantee period, we'll refund what you paid for the covered Products.

  • Covered Products means Shred, Meal Replacement Shake, and the eligible Products included in the Guaranteed Weight Loss Stack, where applicable to your country, qualifying Order, and guarantee period.

  • Recommended times means the serving directions printed on the label and shown on the Product page. For the Meal Replacement Shake, that's swapping 1–2 meals per day with the shake. For Shred, that's taking 1 stick pack per day in the morning.

  • Day 1 is the day you film your qualifying starting weigh-in and take your first serve.

  • Day 30 is 29 days after Day 1 and applies to the qualifying United States and Canada 30-day Guaranteed Weight Loss Stack guarantee.

  • Day 90 is 89 days after Day 1 and applies to qualifying 90-day guarantees.

  • Starting weight and finishing weight mean the weight clearly shown on the scales in your qualifying starting and finishing videos.


Who can claim

To qualify:

  • You must have purchased the qualifying Products directly through the official Tradesman Nutrition Website.

  • You must be the original purchaser.

  • You must be the person shown in both weigh-in videos.

  • You must activate the guarantee by completing the Tradesman Nutrition Money-Back Guarantee registration process and submitting your qualifying before video within the required timeframe.

  • You may claim this guarantee once only. One claim per customer.

  • The guarantee is only available on qualifying Orders shipped to the United States, Canada, United Kingdom, Australia, or New Zealand, subject to the applicable Product, qualifying supply requirement, guarantee period, and eligibility date stated under “What's covered” above.

  • Your Order must contain, or where permitted through consecutive qualifying subscription Orders provide, the full qualifying supply required for your applicable 30-day or 90-day guarantee.

  • For the United States or Canada 30-day Guaranteed Weight Loss Stack guarantee, both Shred and Meal Replacement Shake must have been purchased together as part of the same qualifying Guaranteed Weight Loss Stack Order.


The conditions

1. Submit your before video within 7 days of delivery to activate your guarantee

To activate your Tradesman Nutrition Money-Back Guarantee, you must complete the Money-Back Guarantee registration form and submit your before video within 7 days of your Order being marked as delivered by the carrier.

Complete the registration form here:

https://forms.tradesmannutrition.com/money-back-guarantee

Example Day 1 video:

https://youtube.com/shorts/-ybepU3rK5s

This is an example of what to film for your Day 1 video and what would be considered acceptable.

Your registration must be completed using the details associated with your qualifying Order.

Your submitted before video will serve as your official starting weigh-in for the guarantee.

You must film your starting weigh-in before taking your first serve of the covered Products.

You MUST be able to clearly show us the date and time associated with your original before video.

Your starting weigh-in must be:

  • one continuous video with no cuts;

  • filmed before you take your first serve;

  • submitted through the Money-Back Guarantee registration process within 7 days of the carrier marking your qualifying Order as delivered;

  • filmed with you fully visible in frame;

  • filmed with you as the only person on the scales;

  • clear enough for the number on the scales and the unit of measurement to be readable;

  • filmed first thing in the morning before eating or drinking;

  • filmed in light clothing with no shoes; and

  • performed on scales placed on hard flooring.

A photo of the scales will not be accepted.

The video submitted must be the original, unedited file.

The original recording date and time must remain available and associated with the video.

If the original video does not have verifiable date and time information associated with it, the claim may not be accepted.

Shirtless and in underwear is acceptable, but DO NOT SUBMIT any video containing full nudity.

If you do not submit your before video within 7 days of your Order being marked as delivered, your Money-Back Guarantee will not be activated and the Order will not qualify for a claim under this guarantee.


2. Take the Products every day as directed for the full guarantee period

You must use the covered Products every day in accordance with the serving directions printed on the Product label and shown on the applicable Product page.

For the Meal Replacement Shake, this means replacing 1–2 meals per day with the shake as directed.

For Shred, this means taking 1 stick pack per day in the morning as directed.

If you are participating in the United States or Canada 30-day Guaranteed Weight Loss Stack guarantee, you must use both Shred and Meal Replacement Shake as directed for the full 30-day guarantee period.

For a qualifying 90-day guarantee, you must continue using the covered Products as directed for the full 90-day guarantee period.


3. Film your finishing weigh-in on the final day of your guarantee period

You must film your finishing weigh-in on the final day of your applicable guarantee period:

  • Day 30 for a qualifying United States or Canada 30-day Guaranteed Weight Loss Stack; or

  • Day 90 for a qualifying 90-day guarantee.

The same general weigh-in rules apply to your finishing video.

Your finishing weigh-in must be:

  • one continuous video with no cuts;

  • filmed with you fully visible in frame;

  • filmed with you as the only person on the scales;

  • clear enough for your weight and unit of measurement to be readable;

  • filmed first thing in the morning before eating or drinking;

  • completed using the same scales as your starting weigh-in;

  • completed with the scales in the same location; and

  • completed while wearing the same type of clothing worn in your starting video.

You must save the original finishing video file.

The original recording date and time must remain available and associated with the video.

The finishing video must be submitted as the original, unedited file when making your claim.


How to claim

Email support@tradesmannutrition.com within the applicable claim deadline.

United States or Canada 30-day Guaranteed Weight Loss Stack

You must make your claim within 40 days of the carrier marking your qualifying Order as delivered.

90-day guarantee

You must make your claim within 100 days of the carrier marking your first qualifying Order as delivered.

Include:

  • your Order number; and

  • your finishing video as the original, unedited file.

Your starting video will already have been submitted when you activated your Money-Back Guarantee.

We may ask you to re-submit your original starting video if necessary to verify your claim.

For the United States or Canada 30-day Guaranteed Weight Loss Stack, the 40-day deadline covers the full process. It gives you time after your qualifying Order arrives to activate the guarantee, complete the full 30-day guarantee period, film your Day 30 finishing weigh-in, and submit your claim.

The 40-day period begins when the carrier marks your qualifying Guaranteed Weight Loss Stack Order as delivered, not when you place the Order.

For qualifying 90-day guarantees, the 100-day deadline covers the full process. It gives you time after your first qualifying Order arrives to activate the guarantee, complete the full 90 days of use, film your Day 90 finishing weigh-in, and submit your claim.

The 100-day period begins when the carrier marks your first qualifying Order as delivered, not when you place the Order.

If you're completing a 90-day supply through consecutive subscription Orders, the 100-day period begins from your first qualifying delivery, not your most recent delivery.

We'll review your claim within 5 business days.

If your claim meets all conditions of this guarantee, we'll refund the price you paid for the covered Products to your original payment method.

For a qualifying United States or Canada 30-day Guaranteed Weight Loss Stack claim, the full price you paid for the qualifying Guaranteed Weight Loss Stack will be refunded, covering both the Shred and Meal Replacement Shake included in that qualifying Order.

If your Order included Products that are not covered by this guarantee, only the covered Products will be refunded.

If you purchased your qualifying 90-day supply through consecutive subscription Orders, we will refund the qualifying Products from the subscription Orders that formed part of that eligible 90-day supply.


What voids a claim

A claim may be rejected if:

  • you did not complete the Tradesman Nutrition Money-Back Guarantee registration process;

  • you did not submit your qualifying before video within 7 days of your Order being marked as delivered;

  • your registration details do not reasonably match the qualifying Order or claimant;

  • your before video was filmed after you began taking the covered Products;

  • footage has been edited, cut, filtered, altered, or manipulated in any way;

  • the original footage does not have verifiable date and time information associated with it;

  • either weigh-in does not follow the requirements above;

  • different scales are used for the starting and finishing weigh-ins;

  • a different person appears in the starting and finishing videos;

  • you did not purchase the full qualifying supply required for your applicable guarantee;

  • for the United States or Canada 30-day Guaranteed Weight Loss Stack guarantee, you did not purchase both Shred and Meal Replacement Shake together as part of the same qualifying Guaranteed Weight Loss Stack Order;

  • you did not use the covered Products as directed for the full applicable 30-day or 90-day guarantee period;

  • your finishing weigh-in was not filmed on the applicable Day 30 or Day 90; or

  • you miss any applicable deadline stated on this page.


Your videos and your privacy

Your weigh-in videos and information submitted through the Money-Back Guarantee registration process are used for the purpose of administering and assessing your guarantee claim.

They will be stored securely and accessed only by team members who require access to administer or review guarantee claims.

We will never use your weigh-in videos in advertising or marketing without your separate written permission.


Important

The Money-Back Guarantee is a voluntary Tradesman Nutrition guarantee.

It is separate from, and does not limit, any rights or remedies you may have under applicable consumer law.

Meeting all eligibility requirements and conditions on this page is necessary to qualify for the voluntary Money-Back Guarantee.


Questions?

If you have any questions, please email us at:

support@tradesmannutrition.com

We look forward to seeing your progress 👊