Refund policy
REFUND & RETURN POLICY — TRADESMAN NUTRITION
Last updated: 13 September 2026
At Tradesman Nutrition, we want you to feel confident using our products. If something isn’t right with your order, we’re here to help.
Returns & Exchanges
Except where required by applicable law, or where an Order qualifies under our 90-Day Money-Back Guarantee, all sales are final.
We do not accept returns or exchanges solely because you have changed your mind.
Because our products include consumable supplements, we are unable to accept returned products for resale once they have been dispatched, except where required by applicable law.
International Orders
Orders shipped internationally are generally final and are not eligible for change-of-mind returns, cancellations, or exchanges after dispatch, except where:
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required by applicable law;
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the Product arrives damaged, defective, incorrectly sealed, or incorrect; or
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the Order qualifies under our 90-Day Money-Back Guarantee.
Refunds
Except where required by applicable law or expressly provided under this Policy or our 90-Day Money-Back Guarantee, we do not provide refunds for change of mind.
Refunds may be provided where:
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a Product arrives damaged, defective, incorrectly sealed, or incorrect;
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a refund is required under applicable consumer law; or
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an eligible Order qualifies under the Tradesman Nutrition 90-Day Money-Back Guarantee.
90-Day Money-Back Guarantee
Tradesman Nutrition offers a voluntary 90-Day Money-Back Guarantee on certain qualifying Orders.
The 90-Day Money-Back Guarantee is only available for qualifying Orders shipped to:
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the United States;
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Canada; and
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the United Kingdom.
Orders shipped to Australia, New Zealand, or any other country are not eligible for the 90-Day Money-Back Guarantee, unless Tradesman Nutrition expressly states otherwise.
The guarantee currently applies only to qualifying Orders containing eligible Products as follows:
United States
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Shred
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Meal Replacement Shake
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Guaranteed Weight Loss Stack
Canada
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Shred
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Meal Replacement Shake
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Guaranteed Weight Loss Stack
United Kingdom
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Shred
Not every Order containing one of these Products automatically qualifies.
To qualify, the Order and Customer must satisfy all requirements set out in the current 90-Day Money-Back Guarantee Policy, including applicable purchase quantity, usage period, weigh-in video, timing, evidence, and claim-submission requirements.
The full terms, eligibility requirements, exclusions, deadlines, and claim procedure are contained in our 90-Day Money-Back Guarantee Policy.
If an Order does not meet the requirements of the 90-Day Money-Back Guarantee Policy, the guarantee will not apply.
Quality Guarantee & Product Issues
We stand behind the quality of every Tradesman Nutrition Product.
If your Order arrives:
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damaged;
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defective;
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incorrectly sealed; or
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with the wrong item,
please contact us and we will review the issue.
Depending on the circumstances, we may:
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replace the Product; or
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provide a refund.
We assess Product issues on a case-by-case basis.
Damaged, Defective or Incorrect Products
If you believe your Product arrived damaged, defective, incorrectly sealed, or incorrect, please contact us as soon as reasonably possible.
Where possible, we recommend notifying us within 7 days of delivery so that we can investigate the issue promptly.
We may ask you to provide:
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your Order number;
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a description of the issue;
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photographs or video of the Product;
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photographs of the packaging;
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batch or lot information; or
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any other reasonable information required to assess the issue.
The recommended 7-day notification period does not limit any rights or remedies that cannot lawfully be excluded.
Subscription Orders
Subscriptions may be cancelled at any time in accordance with our Terms of Service.
Cancelling a subscription prevents future subscription charges once the cancellation takes effect.
If a subscription Order has already been charged or processed before cancellation, that Order may still be fulfilled and dispatched and is not automatically refundable solely because the subscription was cancelled.
If a subscription is being used to qualify for the 90-Day Money-Back Guarantee, the Customer must purchase and receive enough consecutive qualifying subscription Orders to make up the required 90-day supply.
Cancelling the subscription before purchasing and receiving the required qualifying 90-day supply may make the Order ineligible for the 90-Day Money-Back Guarantee.
How to Report an Issue
Please email:
support@tradesmannutrition.com
Include:
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your Order number;
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a description of the issue; and
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photographs or other supporting evidence where applicable.
Providing clear information helps us assess your request as quickly as possible.
Refund Method
Where a refund is approved, it will generally be issued to the original payment method used for the Order.
Processing times may vary depending on your bank, card issuer, or payment provider.
Where a refund relates to the 90-Day Money-Back Guarantee, only the eligible Products covered by that guarantee will be refunded in accordance with the 90-Day Money-Back Guarantee Policy.
Products or charges that are not covered by the guarantee will not be included in the refund unless otherwise required by applicable law.
Consumer Rights
Nothing in this Refund & Return Policy excludes, restricts, or modifies any rights, guarantees, or remedies that cannot lawfully be excluded under applicable consumer law.
Contact
For refund, return, Product, or guarantee enquiries: